Job Type: Union
Job No.: P-88-26
Salary: $55,012-$60,644
Department: Retirement
Grade: 23
Posting Dates: 07/10/2026 – 07/14/2026
The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Job Summary
Provides complex clerical and technical support in the Retirement Office that is essential to the efficient and effective operation of the department, meeting the needs of active and retired city and school department employees. This position performs the following duties and responsibilities under the guidance of the Retirement Associate II, Assistant to the Pension Administrator, or the Pension Administrator.
Duties & Responsibilities
- Prepares and computes monthly retirement payrolls including all related deductions (i.e. health insurance, Federal and State taxes, Union dues, etc.), additions, deletions, and adjusting entries for final approval by the Pension Administrator.
- Calculates and prepares withdrawals and Option IVs respectively for final approval by Pension Administrator.
- Calculates and prepares loan applications, including determining active member eligibility, for final approval by the Pension Administrator.
- Prepares actuarial computations and may calculate deficiencies as requested, subject to review by the Pension Administrator or designee.
- Calculates purchases of credited service for final approval by Pension Administrator.
- Assists in reconciling the Annuity-Savings and the loan reports, respectively, on a weekly, monthly, and/or annual basis and assists in preparing additions, deletions, and adjusting entries where necessary and upon request, subject to review by the Pension Administrator or designee.
- Assists in producing financial and statistical information/data necessary to complete the Annual Report as requested.
- Researches and supplies data to Consulting Firm regarding the annual pension plan valuation,
- Assists in compiling and providing medical data pursuant to applications for accidental disability pensions, and assists in coordinating information with various City Departments.
- Performs administrative duties including, but not limited to, verification of daily obituary notices and maintenance of all status changes, preparation of monthly agenda for Retirement Board meetings, and scheduling of all physician appointments for disabilities, etc.
- Performs various clerical duties including, but not limited to, typing, filing, copying, mailing, front counter assistance, and payroll as requested by the Pension Administrator.
- Performs all other related duties as assigned.
Minimum Qualifications
- High school graduate or equivalent.
- Two to three years of clerical and customer service experience is required; some experience in bookkeeping and/or accounting is preferred.
- Knowledge of Excel or similar spreadsheet software at a level necessary to create simple formulas and collate data for useful analysis.
- Knowledge of word processing, email, and calendar software commonly used in office environments.
- High level of customer service skills necessary to help clients navigate complex pension options and issues.
- Ability to compose, proofread, and edit letters, documents, and forms utilized in a professional setting.
- Ability to communicate in person and over the phone in a friendly, clear, and concise manner.
- Ability to efficiently navigate the city human resource database system.
- Must be able to perform all essential functions of the job.
Training Requirements
Upon Appointment:
- Completion of Advanced Access, Outlook, Excel, Word and Acrobat Adobe within six (6) months
- Ability to gain a working knowledge of departmental technology and database systems through on-the-job usage and training within six (6) months
- Complete required Notary Public training within six (6) months
- Complete Rhode Island Attorney General’s Open Government Summit within one (1) year of appointment
- Customer Service Training
- Sexual Harassment, Sensitivity, and Diversity Training
Sustainment:
- Periodic training to maintain proficient in department technology and database systems.
- Participation in customer service training every 24 months
- Periodic training to keep current with regulations, laws and ordinances pertaining to Retirement Benefits from the Employees” Retirement System of the City of Providence and other Retiree benefits. Periodic training in ethics, diversity/sensitivity, procurement, payroll practices, workplace safety and other professional development to ensure high performance and value-driven operations