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City of Providence

Employee Relations Manager

Salary: $75,073 – $90,484 |

Reporting to the Director of Employee Experience, the Employee Relations Manager manages essential components of a full service, municipal people operations to include but not limited to labor relations, policy management, compensation matters, employee performance and culture management, employment information reporting, employee relations, leaves of absence, employee attendance programs and other work performance initiatives.

Job Type: Non-Union

Job Posting: COP-00041-25

Salary: $75,073 – $90,484

Job Grade Level: A16 – A18

Department: People & Culture (HR) – Employee Experience

The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Job Summary

Reporting to the Director of Employee Experience, the Employee Relations Manager manages essential components of a full service, municipal people operations to include but not limited to labor relations, policy management, compensation matters, employee performance and culture management, employment information reporting, employee relations, leaves of absence, employee attendance programs and other work performance initiatives.

Duties & Responsibilities

  1. Works with the Director of Employee Experience/Equal Employment Opportunity Officer, to draft, revise, and review job descriptions, operating procedures, and other functional HR practices.
  2. Provides counseling and problem-solving advice to directors, managers, supervisors and staff on matters related to labor and employee relations, employee selection, compensation, and local, federal and state
  3. Provides support to the DPC departments on various initiatives to improve service, participation, outcomes, and support content and conduct compatible with employee work and needs.
  4. Prepares educational material on People & Culture matters including policies, procedures, agreements, learning and development matters, and/or employee information.
  5. Supports, maintains, collaborates, and/or manages processes related to employee grievances, alternative dispute resolutions (ADRs), arbitrations, progressive discipline, corrective action, performance management, and other related facets.
  6. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, labor and employment law.
  7. Supports and works collaboratively to exercise research, development, and deployment of citywide policies and related organizational programming.
  8. Evaluates programs for process opportunities.
  9. Prepares department-level guidance on operations, procedures, and protocols.
  10. Ensures all performance and discipline-related documentation is consistent with policy and regulatory guidance and standard practices.
  11. Supports the implementation, review, and development of the City’s policies, performance review processes, including providing management-level consultation and feedback, as well as assisting with
  12. Works to develop and implement training and employee recognition
  13. Performs other related duties as required and/or assigned.

Minimum Qualifications

  1. Bachelor’s degree and a minimum of three (3) years of progressively responsible experience in human resources, labor relations or a closely related field; or a combination of education and experience that is substantially
  2. Knowledge of the principles and practices of labor relations, employee relations, contractual dispute resolution, job classification, compensation, policy development and management, and employee-related procedures.
  3. HRCI Senior Professional in Human Resources (SPHR), Professional in Human Resources (PHR), or SHRM Senior Certified Professional (SHRM-SCP) certification preferred but not required.
  4. Thorough knowledge of word processing, spreadsheet, email and calendar software commonly used in office
  5. Knowledge of and experience utilizing human resource information systems (HRIS).
  6. Ability to analyze and interpret statutes, regulations, labor agreements and other complex
  7. Ability to handle and secure confidential materials with care and
  8. Excellent verbal and written communication, presentation, and negotiation
  9. Must be able to perform all essential functions of the job.

 

Posting expires when position is filled.

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