City of Providence

Job Type: Non-Union

Job Posting: COP-00099-23

Salary: $74,498 – $81,485

Job Grade Level: A17

Department: PERA

The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All persons employed by the City of Providence are required to have achieved a fully vaccinated status against the COVID-19 virus. “Fully vaccinated status” shall be defined as having received the full number of doses required to complete the vaccination series of one of the currently recognized COVID-19 vaccines. Proof of vaccination completion will be required before beginning employment with the City.

Job Summary

Under supervision of the Executive Director, the Lead Investigator assists the Executive Director by performing all duties of the PERA office pertaining to the intake and investigations of complaints; provides overall support services and performs complex and difficult administrative duties concerning highly confidential issues. The Lead Investigator must be able to assist team and be able to work independently with minimal supervision.

Duties & Responsibilities

  1. Knowledge of investigative techniques and procedures.
  2. Ability to conduct detailed factual interviews with aggrieved individuals filing complaints, with friendly, neutral, and adverse witnesses, with police officers and managers, and with experts such as medical practitioners, law enforcement trainers, crime lab personnel, etc.
  3. Ability to write clear, concise, well-organized, and thorough investigative reports.
  4. Ability to communicate professionally and courteously with individuals from a wide variety of cultural and socio-economic backgrounds, to develop sensitivity to a variety of communication styles, to elicit information from reluctant individuals and to provide information in a clear and articulate manner.
  5. Ability to plan investigations and to prioritize multiple tasks and meet required deadlines, and to conduct investigations of a highly confidential and sensitive nature.
  6. Ability to organize and present information using matrices, timelines, and relational database software.
  7. Ability to analyze and apply relevant laws, regulations, and orders to the facts of the case being investigated.
  8. Ability to use initiative, ingenuity, resourcefulness, and sound judgment in collecting and developing facts and other pertinent data.
  9. Knowledge of evidence handling and preservation procedures, of skip-tracing techniques to locate witnesses and of legal and criminal justice procedures.
  10. Ability to conduct investigations in an objective and independent manner and to adhere to high standards of ethical conduct and to evaluate evidence and make findings without bias or concern for personal interest.
  11. Ability to plan, conduct and supervise complex and difficult investigations, including those involving serious allegations of misconduct (such as officer-involved shootings and in-custody deaths), investigations involving many complainants, witnesses, or officers, high-profile investigations, and those involving multiple law enforcement agencies or significant policy issues.
  12. Ability to train, advise, motivate, and mentor new and veteran investigators on an individual level and through a formal and ongoing training program.
  13. Ability to implement investigative procedures and standards consistent with best practices for civilian oversight agencies.
  14. Ability to review the work of investigators to ensure that the investigation is thorough and the factual findings and analyses are sound.
  15. Ability to set an example of professionalism, ethical conduct, and commitment to a quality work product.
  16. Commitment to civilian oversight.
  17. Knowledge of criminal justice procedures, investigative techniques, and issues involving police and civilian oversight practices and police-community relations.
  18. Ability to effectively communicate, both orally and in writing, with agency staff, members of the law enforcement agency, government managers, and members of the diverse communities served by the law enforcement and the civilian oversight agency.
  19. Ability to edit reports and other written materials prepared by investigative staff for clarity and style.
  20. Ability to establish investigative procedures and standards consistent with best practices for civilian oversight agencies.
  21. Performs other related duties as assigned.

Minimum Qualifications

  1. A Bachelor of Arts or an equivalent degree (sufficient relevant experience above minimum requirement below, may be substituted for degree).
  1. Five (5) years experience conducting civil, criminal, or factual investigations that involved gathering, analyzing, and evaluating evidence, conducting interviews with friendly and adverse witnesses and documenting information in written form. Applicable experience would include: criminal investigations conducted for a law enforcement or a prosecuting agency; criminal defense investigations in the public or private sector; investigating allegations of misconduct or ethical violations (especially involving public officials or police officers); investigations conducted in connection with litigation or hearings conducted by a government agency; personnel investigations; civil rights investigations and investigations of human rights abuses; investigations and audits of fraud or abuse.
  1. Gains a thorough knowledge of Providence External Review Authority (PERA) policies and operations with respect to the functions performed.
  1. Ability to work independently, prioritize work assignments and budget time to accomplish multiple tasks. Must demonstrate attention to detail and organizational skills.
  1. Demonstrated proficiency of Microsoft Office Suite and Time Accrual software as it relates to the preparation of word processing documents, business letters, and spreadsheets. Ability to learn new software as needed.
  1. Excellent oral and written communications skills.
  1. Ability to communicate effectively with members of the public, elected officials, community leaders, and Command Staff in a professional and courteous manner.
  1. Must be able to maintain the highest level of confidentiality in all aspects of work.
  1. Must be able to perform all essential functions of the job.
  1. Bilingual preferred



Generally Monday through Friday 8am – 4pm with requirement to attend monthly evening Board meetings and flexibility to flex schedule as required to meet demands of the position.


Posting expires when filled.


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