City of Providence

Job Type: Non-Union

Job Posting: COP-00060-23

Salary: $15 / Hourly

Department: Parks Department

The City of Providence welcomes and encourages diversity in our workforce at all levels of the organization. We provide equal employment opportunities to all employees and applicants for employment and prohibit hiring discrimination of any type. All City hiring decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

All persons employed by the City of Providence are required to have achieved a fully vaccinated status against the COVID-19 virus. “Fully vaccinated status” shall be defined as having received the full number of doses required to complete the vaccination series of one of the currently recognized COVID-19 vaccines. Proof of vaccination completion will be required before beginning employment with the City.

Job Summary

 Greets and directs visitors at Botanical Center and gardens of Roger Williams Park.


Duties & Responsibilities

  1. Greets visitors upon arrival and set the tone for their visit by creating an inviting environment with proper signage and a friendly demeanor.
  2. Sells tickets and records sales information:
    • Coordinates with appropriate Botanical and Park staff to ensure proper accounting procedures.
    • Keeps daily record of sales and summarizes in a monthly report using POS software.
    • Monitors entry gate to account for all visitors.
  3. Communicates logistics of the facility and answer visitor questions, provide maps and access to first aid supplies.
  4. Promotes programs and events offered by the Botanical Center and partner organizations.
  5. Describes details of the event and provides up-to-date flyers, informational handouts, maps, and contact information for each event where applicable.
  6. Promotes Edible Forest and Community Garden.
  7. Provides support in the execution of programs and events by the Botanical Center and partner organizations.
  8. Reproduces and distribute support documents for programs and events (i.e. maps, flyers, etc.)
  9. Collects or distributes items (i.e. canned goods) during special events.
  10. Directs vendors and guests for private events.
  11. Collects visitors’ contact information or registration information; records results of surveys or evaluation forms.
  12. Distributes promotional materials.
  13. Fields questions, comments, and concerns of visitors at the RWP Park and the Botanical Center.
  14. Keeps current, maintains, and updates operating times and admission prices for all other concessions in RWP
  15. Hands out RWP maps and give detailed directions to attractions, paths, monuments, sculptures, and entrances and exits to the Park.
  16. Executes proper opening and closing operations.
  17. Performs all other duties and jobs as assigned.

Minimum Qualifications

  1. Experience providing friendly customer service and/or as a sales representative.
  2. Ability to keep accurate records and manage cash.
  3. Ability to provide a variety of information with courtesy and enthusiasm.
  4. Familiarity with POS software programs as well as Microsoft Excel and Office.
  5. Must be able to perform all essential functions of the job.



Posting expires when filled.


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